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Introduction

Corven Solutions (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website located at www.corvensolutions.ca (the “Website”). This Privacy Statement explains how we collect, use, disclose, and protect personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using our Website, you acknowledge that you have read and understood this Privacy Statement.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

What we collect

When you visit our Website, certain technical information may be collected automatically through cookies, web beacons, and third-party plug-ins integrated into our Website. This may include:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited and time spent on each page
  • Date and time of your visit
  • General geographic location (city or region level)

This information is collected in aggregate or pseudonymous form and is used to analyze Website traffic, improve performance, and understand how visitors interact with our content. Where this data constitutes personal information under applicable law, we handle it in accordance with this Privacy Statement.

We collect personal information only when you voluntarily provide it to us through our inquiry submission form. This may include:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • The content of your inquiry or message

We do not collect personal information through user accounts, login credentials, or user-generated comments, as our Website does not offer these features.

Cookies and other third-party plug-ins

Our Website uses cookies and may incorporate third-party plug-ins (such as analytics tools, accessibility widgets, or functionality enhancements). These third parties may independently collect information about your visit in accordance with their own privacy policies.

Types of cookies we may use:

TypePurpose
Essential cookiesRequired for basic Website functionality
Analytics cookiesHelp us understand how visitors use our Website (e.g., Google Analytics)
Functional cookiesRemember your preferences to improve your experience

You may disable or manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some areas of our Website. Instructions for managing cookies are available through your browser’s help documentation.

We encourage you to review the privacy policies of any third-party service providers whose plug-ins are used on our Website, as we are not responsible for their data practices.

Go to our Cookie Policy (CA) for more information.

How we use your personal information

We use the personal information you provide through our inquiry form to:

  • Respond to your inquiry or question
  • Communicate with you about matters you have raised
  • Maintain records of our correspondence

We do not use your personal information for unsolicited marketing without your express consent.

Legal basis for collection

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and only to the extent necessary to fulfill those purposes, consistent with PIPEDA’s accountability and limited collection principles.

Disclosure of your personal information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service providers: Third-party vendors who assist us in operating our Website or responding to inquiries, subject to confidentiality obligations
  • Legal requirements: When required by law, court order, or government authority
  • Protection of rights: When necessary to protect the rights, property, or safety of our organization, our users, or the public

Any third parties with whom we share personal information are required to handle it in a manner consistent with applicable privacy law.

Data retention

We retain personal information submitted through our inquiry form only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. When personal information is no longer needed, it is securely destroyed or anonymized.

Data security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure socket layer (SSL/TLS) encryption for data transmission
  • Access controls limiting who can view submitted inquiries
  • Regular review of our data handling practices

No method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your rights

Under PIPEDA and applicable provincial legislation, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete personal information
  • Withdraw consent to our use of your personal information (subject to legal or contractual limitations)
  • Request deletion of your personal information, where applicable

To exercise any of these rights, please contact us using the information provided in Section 12 below. We will respond to your request within 30 days, as required under PIPEDA.

Children’s privacy

Our Website is not directed at children under the age of 14. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Contact us

If you have questions, concerns, or requests regarding this Privacy Statement or our privacy practices, please contact:

Corven Solutions
Email: [contact@corvensolutions.ca]
Phone: [613-218-9632

If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca

Changes to this privacy statement

We may update this Privacy Statement from time to time to reflect changes in our practices or applicable law. The revised statement will be posted on this page with an updated “Last Revised” date. We encourage you to review this page periodically.

Last revised: 2026-05-26